The Sentinel HASP dongles can only be accessed by FactSage if the recent Sentinel dongle drivers (files) have been installed on the computer.įactSage 7.0 employs new installation software from SafeNet Inc. If the dongle is firmly attached to the computer but the red light or LED does not glow continuously then the drivers (files) have not been installed correctly. Dongle drivers out of date or not installed List of possible error messages in FactSage dongle status : Valid FactSage dongle is attached and everything is in order (i.e. The 'FactSage dongle status' Window shown here is for an installation where a
Run FactSage 7.0 and display the FactSage Main Menu Window.Ĭlick on 'Tools > FactSage dongle status > Dongle status display. This helps you to determine the source of the error message. There is a new option in FactSage 7.0 that displays the status of the FactSage dongle attached to the computer. There are various factors that cause this to happen. It goes into the FactSage SetUp mode with a green screen. If FactSage issues an error message about a 'missing or invalid FactSage HASP security key' The dongle red light or LED glows continuously when both the dongle and its drivers (files) are installed correctly. The MemoHASP dongles are also referred to as a Sentinel HASP and more recently Sentinel LDK keys. In order to activate a Standalone version of FactSage, a MemoHASP dongle (also known as a hardware lock or security key) must be inserted into a USB port of the PC. (FactSage Menu > 'Tools > FactSage dongle status > Explanation of dongle status. FactSage 7.0 - Status of FactSage Dongles
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